Sticker Buzz is a service of New York Label and Box Works, a privately-owned printer located in the US that is supplying essential services and support during the COVID-19 crisis. Now more than ever, We're hard at work for you.
Here at Sticker Buzz we care deeply about the health and well-being of our customers, employees, and the communities we work in. It is our top priority to ensure everyone’s safety while continuing to offer the same high-quality printing and friendly customer service our customers count on. We have implemented a number of sensible policies to this end, including encouraging many employees to work from home. This, however, hasn't slowed our operations.
As COVID-19 continues to impact our communities we wanted to help answer any questions you may have.
Yes, we are still accepting orders online or through our customer service.
We are closely following the safety guidelines from public health organizations, particularly the Center for Disease Control (CDC) and the World Health Organization (WHO), and working hard to ensure our facilities are taking strict preventive measures to minimize any potential spread of the virus.
Yes, we have an ample supply of materials in all our facilities to print orders for the coming months. It is unlikely that the materials will run out soon, and if stocks are low, we have vendors who are ready to replenish our supply. We have multiple facilities which enables us to have redundancies. If there are facility closures, we will route your orders to open facilities. The contingency plans we have in place ensure that our employees are safe and secure while serving the needs of our customers.
We will do our best to deliver your order on time based on the estimated delivery date. At present, our teams are working hard to ensure that all orders arrive on schedule. We will continue to follow applicable government orders based on our locations and respond swiftly to make any needed changes (such as rerouting your orders based on our contingency plans).
Please Submit a Support Request. Or, call 1-844-234-1450, Monday through Friday, from 9:00 AM to 5:00 PM EST. We appreciate your patience and understanding if it takes us longer than normal to respond.
For the safety of our customers and employees, our locations are temporarily closed for pick ups until further notice. You can still receive your order by choosing any of our shipping options.
We are all in this together at this critical time. We will not take unfair advantage of our customers by price gouging. Our product and shipping prices will remain at the same affordable prices.
Thank you for your patience and understanding during this challenging time. We will continue to monitor the situation and may update our FAQs as the situation evolves in order to keep our customers and employees healthy.
Thank you for being a Sticker Buzz customer. These are challenging times but I want you to know that we stand ready to help however we can. We understand the critical role we play in the functioning of your marketing and communication programs and we are continually humbled by the trust you place in us. We are moving into unprecedented times. Together, we can get through this.
Best regards,
Sticker Buzz
